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Re: Game Crashes On Tournaments Screen

Posted: Sat Feb 11, 2023 9:39 pm
by Mwh65
Ok so we have ruied out the lack of RAM and I can see the crash now in the output_log.txt but it's not helpful at all.

Okay so the only thing left that may help is the "Windows Logs" -> "Application" in "Event Viewer" and look for Perfect Golf crashes which should be in red. It may point us in the right direction if you can copy the errors logged for Perfect Golf.

Are you able to play other Steam games without problems?

Re: Game Crashes On Tournaments Screen

Posted: Sat Feb 11, 2023 11:37 pm
by Caincalaway
I am. So here's some crash info I found...

Faulting application name: Perfect Golf.exe, version: 5.2.3.53610, time stamp: 0x5648f911
Faulting module name: ntdll.dll, version: 10.0.22000.832, time stamp: 0x3907dfbc
Exception code: 0xc0000005
Fault offset: 0x000000000003a89d
Faulting process id: 0x3dc0
Faulting application start time: 0x01d93e5c53682d6b
Faulting application path: D:\SteamLibrary\steamapps\common\Perfect Golf\Perfect Golf.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 5ea80df3-9ed2-477b-92bf-6887003c2fca
Faulting package full name:
Faulting package-relative application ID:

And another...

Faulting application name: Perfect Golf.exe, version: 5.2.3.53610, time stamp: 0x5648f911
Faulting module name: ntdll.dll, version: 10.0.22000.832, time stamp: 0x3907dfbc
Exception code: 0xc00000ff
Fault offset: 0x000000000008fcad
Faulting process id: 0x2745c
Faulting application start time: 0x01d93cce8d2b57d7
Faulting application path: D:\SteamLibrary\steamapps\common\Perfect Golf\Perfect Golf.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 5da600e6-05f2-4323-b5f8-c0fb5fa643be
Faulting package full name:
Faulting package-relative application ID:

And another...

Faulting application name: Perfect Golf.exe, version: 5.2.3.53610, time stamp: 0x5648f911
Faulting module name: Perfect Golf.exe, version: 5.2.3.53610, time stamp: 0x5648f911
Exception code: 0xc0000005
Fault offset: 0x0000000000c4ffb3
Faulting process id: 0x2745c
Faulting application start time: 0x01d93cce8d2b57d7
Faulting application path: D:\SteamLibrary\steamapps\common\Perfect Golf\Perfect Golf.exe
Faulting module path: D:\SteamLibrary\steamapps\common\Perfect Golf\Perfect Golf.exe
Report Id: f3996a67-aeae-4217-8b23-d8c28e161c1e
Faulting package full name:
Faulting package-relative application ID:

Re: Game Crashes On Tournaments Screen

Posted: Sat Feb 11, 2023 11:37 pm
by Caincalaway
There are several more.

Re: Game Crashes On Tournaments Screen

Posted: Sat Feb 11, 2023 11:40 pm
by Caincalaway
I'm also seeing several of these...

Fault bucket 1567991432011956880, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Perfect Golf.exe
P2: 5.2.3.53610
P3: 5648f911
P4: ntdll.dll
P5: 10.0.22000.832
P6: 3907dfbc
P7: c00000ff
P8: 000000000008fcad
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d5b7b9ae-8900-49ee-bd35-ae4c9f1f3a25.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.30a9a854-6157-45ee-9549-b72f5fe1d998.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.af04ffaa-226e-44c7-8869-88b01dbf12dc.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9ec011d5-8072-4862-a12b-2da08565771e.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9201f605-6cd5-411b-a83b-a580257e70ee.tmp.txt
\\?\C:\Users\ridge\AppData\Local\Temp\WER.89c09abf-3594-4948-9e62-7e5bdbad0cfb.tmp.appcompat.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Perfect Golf.exe_a47295ac37bb617ac26f2c9040f845d5545e2_686c5214_e6440c5a-34a0-4d92-b81f-a7f2ad109998

Analysis symbol:
Rechecking for solution: 0
Report Id: 5da600e6-05f2-4323-b5f8-c0fb5fa643be
Report Status: 268435456
Hashed bucket: a271a51de2daa322a5c29fe65bedc290
Cab Guid: 0

Re: Game Crashes On Tournaments Screen

Posted: Sun Feb 12, 2023 11:41 am
by Mwh65
Has Perfect Golf ever worked properly on your PC?

I also think we need to try the following if you can ...

1. Open an Elevated "Command Prompt".
https://www.bleepingcomputer.com/tutori ... nd-prompt/

2. Once you have done so, type the following into it exactly as it appears and hit ENTER on your keyboard ...

dism.exe /online /cleanup-image /restorehealth

Let it complete. Once it has do the following ...

3. Again in the Elevated "Command Prompt" type the following into it exactly as it appears and hit ENTER on your keyboard ...

sfc /scannow

and let it complete.

Finally Reboot your computer no matter what it tells you. Try Perfect Golf again.

Re: Game Crashes On Tournaments Screen

Posted: Sun Feb 12, 2023 1:41 pm
by NIBNOB
Try resetting windows....if all else fails

Re: Game Crashes On Tournaments Screen

Posted: Sun Feb 12, 2023 11:04 pm
by Caincalaway
Well, I did everything and...IT WORKS! Can't believe it!

Re: Game Crashes On Tournaments Screen

Posted: Sun Feb 12, 2023 11:05 pm
by Caincalaway
Now, will updating to Windows 11 screw up everything? lol

Re: Game Crashes On Tournaments Screen

Posted: Mon Feb 13, 2023 12:45 am
by Golferdee
Caincalaway wrote: Sun Feb 12, 2023 11:04 pm Well, I did everything and...IT WORKS! Can't believe it!
Sounds like corrupt Windows file/s may have been the problem.

Re: Game Crashes On Tournaments Screen

Posted: Mon Feb 13, 2023 12:48 am
by Golferdee
Caincalaway wrote: Sun Feb 12, 2023 11:05 pm Now, will updating to Windows 11 screw up everything? lol
Pays to have a backup of any important documents, photos or other personal stuff just in case.

I'm using Windows 11 and not having any problems.