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Crashes

Posted: Tue Mar 12, 2019 7:55 pm
by Heinylover
I love playing this game with all the great people here.
The game keeps crashing on me and i don't know what to do.
I've rebuilt my rig to the max and it still crashes.
All other games play fine to their max video settings.
Any help or suggestions?

Re: Crashes

Posted: Tue Mar 12, 2019 8:46 pm
by jspirate
Heinylover wrote: Tue Mar 12, 2019 7:55 pm I love playing this game with all the great people here.
The game keeps crashing on me and i don't know what to do.
I've rebuilt my rig to the max and it still crashes.
All other games play fine to their max video settings.
Any help or suggestions?
Hmmmm, you are not giving much of a starting point. I have no idea what kind of build you have or what operating system you are running, but if you are running Win10 and on-board audio (motherboard), have you tried disabling the audio? Do that through the bios and try PG and see what happens.

Also, have you had any other weird stuff happen outside of PG? Blue screen of death or anything like that?

Honestly, I am throwing darts in the dark here, but you gotta start somewhere...

Re: Crashes

Posted: Tue Mar 12, 2019 9:57 pm
by Heinylover
Processor- AMD Ryzen 5 2600 Six Core 3.40
Ram- 16 gb
windows 10 64
Video- AMD Radeon RX 560
Sound- onboard
All drivers updated
Moterboard- Asrock B450

Re: Crashes

Posted: Tue Mar 12, 2019 10:13 pm
by Heinylover
The game has been crashing for about 6 months. It stated with a win 7 build and now i have this win 10 build and it still crashes.
Every other game and program runs great.

Re: Crashes

Posted: Tue Mar 12, 2019 11:36 pm
by jspirate
Heinylover wrote: Tue Mar 12, 2019 10:13 pm The game has been crashing for about 6 months. It stated with a win 7 build and now i have this win 10 build and it still crashes.
Every other game and program runs great.
If it started on Win7 and then you updated to win10 with no improvement than I would start with the motherboard. Do you have latest bios? If so, then I would look at the onboard audio chipset and make sure you have the latest driver for it. That can be obtained from the ASRock's website.

Re: Crashes

Posted: Tue Mar 12, 2019 11:43 pm
by RandyG

Re: Crashes

Posted: Wed Mar 13, 2019 6:45 am
by Heinylover
Thanks!
I'll try it tomorrow and let you know.

Re: Crashes

Posted: Wed Mar 13, 2019 12:18 pm
by Heinylover
Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-R0R1K99
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor AMD Ryzen 5 2600 Six-Core Processor, 3400 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.50, 11/5/2018
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASRock
BaseBoard Product B450 Pro4

I updated the audio driver.
The current Bios is P1.50 .
There is a newer ver. P1.80, but it is to much for me to tackle

Re: Crashes

Posted: Wed Mar 13, 2019 6:54 pm
by Heinylover
With the updated audio driver it still crashes

Re: Crashes

Posted: Wed Mar 13, 2019 7:15 pm
by Heinylover
Everything is updated and I'm still having same issue