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PROBLEMS WITH PLAY IN PGLS OPEN

Posted: Thu Aug 18, 2016 5:44 pm
by Domino
I think something is still not right with the scoring. I played my 4 round match today and scored -10 but system has me scoring -3 :happycry: :happycry:

Re: PROBLEMS WITH PLAY IN PGLS OPEN

Posted: Thu Aug 18, 2016 8:33 pm
by Mwh65
That is a big difference in the scores. :hmmm:

Did anything out of the ordinary occur during the round ?

Did you play it right through without resuming ?

Re: PROBLEMS WITH PLAY IN PGLS OPEN

Posted: Thu Aug 18, 2016 9:09 pm
by Domino
no i just played continuous but it seemed to stop recording the score. i didnt get a message saying score recieved like I nornally do ...i'm not bothered just thought you should know

Re: PROBLEMS WITH PLAY IN PGLS OPEN

Posted: Fri Aug 19, 2016 6:14 am
by MiMiC
Thanks for the additional information on this. We are investigating what could possibly have happened. We see from the statistics returned that your scoring was different from how the scorecard and the game itself seems to have reported this. We also have one other isolated case as well.

We will be making corrections to the card but need to presently keep the data as recorded in place to give us a comparison to provide evidence once we have established where the problem has occurred.

If it would be convenient, I would like to contact you directly through Steam and find out some more details. I'll look out for you on Steam and in-game.