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more pg crashes

Posted: Sun Sep 10, 2023 10:56 am
by NIBNOB
anyone else getting pg game crashes just after you start the game up and select tournament tab? happens more often for me lately....sometimes 2 or 3 times....ive verified game files so it cant be that.....strange

Re: more pg crashes

Posted: Sun Sep 10, 2023 11:24 am
by Mwh65
Mark,

Can you attach the following file to this topic please so I can look at it ...

\Steam\steamapps\common\Perfect Golf\Perfect Golf_Data\output_log.txt

Re: more pg crashes

Posted: Sun Sep 10, 2023 12:04 pm
by NIBNOB
output_log.txt
(35.73 KiB) Downloaded 228 times

Re: more pg crashes

Posted: Sun Sep 10, 2023 12:23 pm
by NIBNOB
output_log.txt
(37.64 KiB) Downloaded 178 times
this file was straight after a crash

Re: more pg crashes

Posted: Sun Sep 10, 2023 12:30 pm
by Mwh65
Okay nothing in there out of the ordinary ...

1. When you click the "TOURNAMENTS" tab is it throwing an error then closing or just closing?
2. Does it actually work sometimes when clicking on the "TOURNAMENTS" tab?

Can you take a look in the Windows "Event Viewer - Application" log and look for any Perfect Golf entries ...

event_viewer.png

and copy/paste the "Faulting application" section.

Re: more pg crashes

Posted: Sun Sep 10, 2023 12:49 pm
by NIBNOB
when it crashes i dont get a message....i click tournament tab then curser pins blue then back to desktop.....but its not all the time after 2 or 3 attempts it starts without issue...
Screenshot (35).png

Re: more pg crashes

Posted: Sun Sep 10, 2023 1:00 pm
by Mwh65
Open an elevated "Command Prompt" ...

event_viewer_2.png
event_viewer_2.png (95.65 KiB) Viewed 3281 times

in the window that appears type in the following. Hint: Use "SELECT ALL" to save time/errors ...

Code: Select all

dism.exe /online /cleanup-image /restorehealth
once complete type this in ...

Code: Select all

sfc /scannow
Right click over the "Command Prompt" window to paste the contents of the above 2 commands into it.

Once both have completed restart your device.

Re: more pg crashes

Posted: Sun Sep 10, 2023 2:00 pm
by charlieb
It has happened to me also, with the additional problem that steam shuts down also. Sometimes I have to reboot my computer as when double clicking the PG icon does not do anything and same for Steam Icon. I would say maybe once per week or so.

Re: more pg crashes

Posted: Sun Sep 10, 2023 3:39 pm
by bbbuckshot1
Steam does site maintenance every Tuesday late PM - that will crash your game too

Re: more pg crashes

Posted: Sun Sep 10, 2023 4:29 pm
by NIBNOB
i did those fixes Mark...ill let you know if it keeps happening....thx for your help