Augusta problem

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Cestrian
Posts: 15
Joined: Sat Jan 14, 2017 6:15 pm
Location: London
Steam Profile name (Required): david

Augusta problem

Post by Cestrian »

I've got a problem with completing Rd 1 of this week's PGA 18. I have a tap-in on the 18th and after I hole the putt, I go through the usual screens and the round ends. However, my score doesn't show up on the scoreboard and when I go back to the Tournaments section, the Resume button is showing. I resume the round and I'm back with my tap-in. I've done this around half a dozen times and it's the same every time. I've tried reloading the programme, re-booting the computer bit nothing will clear the problem.

Anyone got any suggestions about how I can finish the round ?
MiMiC

Re: Augusta problem

Post by MiMiC »

Hi David,

Can I check with you that you are playing at Pro and that the Pro player is set as your default?


Mike

MiMiC
Cestrian
Posts: 15
Joined: Sat Jan 14, 2017 6:15 pm
Location: London
Steam Profile name (Required): david

Re: Augusta problem

Post by Cestrian »

Yes and yes. I've played other tournament rounds today with no problem - Augusta's the onle course I've had trouble with
MiMiC

Re: Augusta problem

Post by MiMiC »

Ok... That would confirm we have a problem with our database. We are working to resolve it, and thannkls for bringing it so swiftly to our attention.

I will let you know as soon as it is resolved, and of course any penalties incurred will be cancelled if they occur.


Mike

MiMiC
MiMiC

Re: Augusta problem

Post by MiMiC »

Problems we were experiencing with our database have now been resolved.

Play is resumed.

If you were on the course and had experienced problems with the end of round, please resume your play and you should find the score is now recorded at the end.

Please report any issues you have with scorecards or inability to complete to me directly.


Apologies for the brief hold put on play.


Mike

MiMiC

PGLS Admin Team
Cestrian
Posts: 15
Joined: Sat Jan 14, 2017 6:15 pm
Location: London
Steam Profile name (Required): david

Re: Augusta problem

Post by Cestrian »

Thanks for sorting out so quickly
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