Random Shutdowns

[Crusher]

Use this free program to monitor the heat during idle and during game play. Then post a screenshot of the temperatures here in the forum.

https://www.ccleaner.com/speccy

We should also mention that you should do a full scan of your system using http://www.malwarebytes.com 14 day trial version. Remember to do a full scan, not a quick scan. There could some critters in your system similar to Blaster Worm from years ago that shutdown the system after various amounts of time.

[RandyG]

Hi David,

You're Welcome.

You could be looking for numerous causes and a good way to shorten the list would be to use your "Computer Management" program.
Open the computer management program and select the "Event Viewer" under "System Tools"
In the system tools tree just click on the "Event Viewer" not the drop down arrow, this should give you a summarized view of the last
7 days.
I would start there and then comb thorough the drop down arrow beside the event viewer on the tree.

Even though you aren't getting an error code the event should be listed when the computer shut down.

randy

[David Duvail]

This seems to be the most often error code that I get after the computer shuts down. Event 41 Kernel-Power

[David Duvail]

Crusher I have downloaded the programs you suggested and ran them, thanks for the info. Also using the program to monitor the heat, my CPU ran around 70 c while playing PG for around 1 hr.

[RandyG]

This seems to be the most often error code that I get after the computer shuts down. Event 41 Kernel-Power

Thx David, that narrows it down > http://www.tomshardware.com/faq/id-3128 ... power.html

randy

[Crusher]

Crusher I have downloaded the programs you suggested and ran them, thanks for the info. Also using the program to monitor the heat, my CPU ran around 70 c while playing PG for around 1 hr.

After some research I see many gamers with AIO coolers are averaging 70c with the same Ryzen when gaming. So you are on target with your Ryzen. It's an arduous journey discovering hardware that is overheating, if indeed, that is the problem. I believe heat is the culprit, either the CPU, GPU, MOBO or RAM.

Best to run a stress test on all the components and/or benchmarking with all the settings set to Maximum.

Such as this: https://benchmark.unigine.com/superposition (free version) Also "Heaven" is a good one from that site.

[Crusher]

This is an example of Heaven with Extreme settings. (We should all be so fortunate.)

[David Duvail]

These are my temp. specs using Speccy while playing PG for a few hrs. lastnight,
CPU 68c
MB 47 c
GC 57 c
didnt have any shutdowns at that time. I guess I should of listed the RAM temp but failed to .

Thanks for all the help. Going to try the Benchmark programs next.
David

[Mwh65]

Have you checked the maximum temperatures before shutdown in the BIOS. This page may help locate where they are ...

https://rog.asus.com/forum/showthread.p ... mp-setting

[David Duvail]

How do I post a picture in this post .